Privacy Policy
Privacy Policy
At Puff Life, privacy is a priority. This Privacy Policy is intended to inform you about how we use and disclose information collected during your visits to our website and in messages we exchange with you. This Privacy Policy applies only to information collected through the website.
By accessing the website, sending communications or providing any type of personal data, you understand the terms set forth herein and accept this privacy policy, consenting to the processing of your information, as described herein or under the terms of the legislation in force.
1. Definitions
1.1. For the purposes of this Privacy Policy:
(i) “Personal Data” means any information that, directly or indirectly, identifies or may identify a natural person, such as name, CPF, date of birth, IP address, among others;
(iii) “Personal Data Processing” means any operation carried out on Personal Data, whether or not by automatic means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or, alternatively, making available, harmonization or combination, restriction, erasure or destruction. Any other operation provided for under applicable legislation is also considered Personal Data Processing;
(iv) “Data Protection Laws” means all legal provisions that regulate the Processing of Personal Data, including, but not limited to, Law No. 13,709/18, General Personal Data Protection Law (“LGPD”).
2. Use of Personal Data
2.1 We collect and use Personal Data to manage your relationship with Puff Life and better serve you when you use our website, personalizing and improving your experience. Examples of how we use data include:
(i). To charge and invoice the estimated amounts for the products purchased by you;
(ii). To confirm or correct the information we hold about you;
(iii). To send you information that we believe may be of interest to you;
(iv). To personalize your experience using the website; and
(v). To contact you via a phone number and/or email address you provided regarding your purchase, and when necessary, for reasonable business purposes, such as sending promotional information about Puff Life products or services. In this case, if you so wish, you may request the removal or modification of your personal data by sending an email to contato@pufflife.com.br
2.2. In addition, the Personal Data provided may also be used in any way we deem necessary or appropriate:
(a) under Data Protection Laws;
(b) to meet the requirements of legal process;
(c) to comply with a court order, regulatory decision or decision of competent authorities, including authorities outside the country of residence;
(e) to protect our operations;
(f) to protect the rights, privacy, or safety of us, you, or others;
(g) to detect and prevent fraud;
(h) allow us to exercise available remedies or limit the damages that we may suffer; and
(i) in other ways permitted by law.
3. Data collected
3.1 The general public may browse the website without registering or submitting Personal Data. However, some of the website's features may require registration and submission of Personal Data.
3.2. When contacting us, Puff Life may collect:
(i) Contact information. First name, last name, telephone number, city, state and email address; and
(ii) Information you submit. Information you submit via form (questions, complaints, suggestions, criticisms, compliments, etc.).
3.3. In general navigation of the Site, Puff Life may collect:
(i) Location data. Geolocation data when you access the website;
(ii) Preferences. Information about your preferences and interests in relation to the Website (when you tell us what they are or when we infer them from what we know about you) and how you prefer to receive Communications from us;
(iii) Website navigation data. Information about your visits and activities on the website, including the content (and any advertisements) you view and interact with, information about the browser and device you are using, your IP address, your location, the address of the website from which you arrived;
(iv) Anonymous or aggregated data. Anonymous survey responses or anonymous, aggregated information about how the website is used. During our operations, in certain cases, we apply a de-identification or pseudonymization process to your data so that it is reasonably unlikely that you will be identified through the use of this data with available technology; and
(v). Other information we may collect. Other information that does not specifically reveal your identity or is not directly related to an individual, such as browser and device information; website usage data; and information collected through cookies, pixel tags, and other technologies.
3.4 We do not collect Sensitive Personal Data.
4. Personal Data Security
4.1. We adopt the technical and organizational measures provided for by the Data Protection Laws appropriate for the protection of Personal Data in our organization.
5. Use of the website by minors
5.1 The website is not intended for people under 18 (eighteen) years of age and we ask that such people do not provide us with any personal data.
6. Updates to this Privacy Policy
6.1. If we modify our Privacy Policy, we will post the new text on the website with the updated revision date. We may modify this Privacy Policy at any time. If there is a significant change to the terms of this Privacy Policy, we may notify you through the contact information we have in our database or through a notification on our website.
6.2. We remind you that we are committed to not processing your Personal Data in a manner that is incompatible with the purposes described above, unless otherwise required by law or court order.
6.3. Your use of the website after the changes are made means that you accept the revised Privacy Policies. If, after reading the revised version, you do not agree with its terms, please stop using the website.
Cookie Policy
When you visit our website, it may store or collect information on your web browser, primarily in the form of cookies. This information may be about you, your preferences, or your device and is primarily used to make the website work as you expect. The term "cookie" can be used to describe a number of technologies, including, but not limited to, pixel tags, web beacons, and mobile device identifiers.
The information typically does not directly identify you, but it can provide a more personalized web experience.
1. What are cookies?
A cookie is a small piece of data (text file) that a website, when visited by a user, asks your browser to store on your device to remember information about you, such as your language preference or login information. Placing cookies helps the website recognize your device on your next visit. We use the term "cookie" in this policy to refer to all files that collect information in this way.
The cookies used do not collect information that identifies the user, however, if you are already a user of our website, we may monitor your visits to the website as long as, at least once, you have started browsing from some communication sent by us, for example, SMS and email.
Cookies also collect generic information, namely how users arrive at and use the websites or the area of the country/countries through which they access the website, etc.
Cookies only retain information related to your preferences.
2. What are cookies for?
Cookies are used to help determine the usefulness, interest, and number of uses of websites, allowing for faster, more efficient navigation and eliminating the need to repeatedly enter the same information.
All browsers allow users to accept, reject, or delete cookies, specifically by selecting the appropriate settings in their browser. You can configure cookies in your browser's "options" or "preferences" menu.
Please note that by disabling cookies, you may prevent some web services from functioning correctly, partially or completely affecting your navigation on the website.
Please note that by disabling cookies, parts of our website may not function correctly.
If you have any questions, please contact our team via email contato@pufflife.com.br or WhatsApp (19) 99668-8080.