Frequently Asked Questions
Use our FAQ to find the most frequently asked questions from the Puff Life community.

ORDERS
Yes, Puff Life delivers throughout Brazil via the postal service and partner carriers.
Delivery times and costs vary depending on your region. You can calculate the estimated delivery time at checkout. Rest assured: your package will arrive safely and discreetly.

PRODUCTS
Puff Cases are produced using high-density EVA, a closed and structured material that creates a physical barrier against odors escaping.
This composition is non-porous, which minimizes odor dispersion and protects against moisture and impact.
External cleaning: Use a soft cloth or sponge lightly dampened with water and mild soap. Wipe the entire surface to remove dust and dirt.
Drying: Allow to air dry naturally, preferably in the shade, in a well-ventilated area. Avoid direct sunlight, as it can fade the color over time.
Inside: if any dirt gets inside, just wipe it with a damp cloth. For a more thorough cleaning, you can use a dry microfiber cloth afterwards.
What to avoid: do not submerge the case in water, do not use alcohol, solvents or abrasive products — this can damage the material and the zippers.
Puff Cases are made of high-resistance EVA, which guarantees protection against impact and also keeps them safe in rain or splashes of water.
It's not made for diving, but it holds up well and strong in the hustle and bustle of everyday life.
Puff Life has four sizes of Puff Cases for every occasion:
- Mini: for those who like to take only the essentials.
- Slim: thin and discreet, fits perfectly in your pocket.
- Classic: the most versatile, from running to hanging out.
- Pro: It's the biggest one we have, with enough space to even use it as a base when creating.
